Venue Manager

Company Description

Job Description

As a Venue Manager at Boo Boo Laand, is responsible to oversee the daily operations of Boo Boo
Laand. Plan, monitor, and maximize sales. Effectively manage product inventory and all purchasing.
Work closely with the Operations team to coordinate and assemble the best possible sales team.
Serve as a positive role model by providing training and maintaining the skills and safety of all team members. Venue Managers must address customer needs by resolving conflicts and inspiring long-
term customer relationships.

Job Qualifications

• Lead the full venue team and ensure all departments operate efficiently.
• Conduct interviews and provide hiring decisions to HR.
• Oversee and approve onboarding, training, and probation evaluations.
• Conduct performance reviews and disciplinary conversations; escalate serious issues to HR.
• Manage annual leave approvals for leadership team and annual leave planning for all staff.
• Conduct monthly staffing reviews and adjust structure as needed.
• Maintain high standards of cleanliness, maintenance, staff hygiene, and guest interaction.
• Conduct daily venue checks and spot checks to ensure the BBL standards are being met and maintained.
• Ensure daily, weekly, and monthly checklists and reports are completed accurately.
• Oversee safety systems, inspections, risk management, and incident follow-up.
• Coordiante and manage external agencies including security guards and housekeeping teams
• Ensure AMC contracts are renewed and active and ensure contacts are shared with DMs for emergency call    outs and routine maintenance.
• Ensure all External companies are working to BBL standards and escalate any issues as needed.
• Review overtime, schedule efficiencies, and part-time labour costs.
• Validate stock reports, variance investigations, and inventory controls.
• Review and approve repeat orders for procurement and escalate high value or new orders to senior       management team for approvals.
• Manage safe funds, petty cash approvals, and financial accuracy.