Customer Service

Concierge / Guest Relations Officer (Luxury Hotel)

Work Force

Riyadh, Riyadh Province, Saudi Arabia
دوام كامل, متوسط الأقدمية
Remote: No
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وصف الشركة

Work Force Solution is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational excellence.

وصف الوظيفة

  • Deliver personalized concierge services to hotel guests.
  • Arrange transportation, restaurant reservations, tours, and other guest requests.
  • Provide accurate information about local attractions, shopping, dining, and entertainment.
  • Coordinate with hotel departments to ensure seamless guest experiences.
  • Handle VIP guest requests with professionalism, discretion, and attention to detail.
  • Resolve guest inquiries and concerns promptly while maintaining the highest service standards.

مؤهلات الوظيفة

  • Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel.
  • Excellent communication and interpersonal skills.
  • Professional appearance and positive attitude.
  • Strong knowledge of hospitality service standards.
  • Proficiency in English; additional languages are an advantage.
  • Transferable Iqama is required.
  • Candidates must be available to join immediately
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